DO not use this company 11 April 2012 Reviewer: Bobbi from Missouri
215 of 384 people found this review helpful
I filled out the form online and THEN read the reviews and was very worried. I looked at resumegroup first and then decided to use Resumeplanet, BIG mistake. I called Customer Service with in 30 minutes of placing my order and request to cancel. It took me 12 times of asking to cancel my order. The rep was not even letting me talk. She would talk over me offering to give me an account credit for my next visit or 10% off. It was nothing but frustrating. Finally she said she would request a refund, but didn't want to send me anything stating she was giving me a refund. I had to tell her i was not getting off the phone unil i recieve an email stating i was getting a refund. I felt it was important to get a refund right away as i picked the rush - 24 hour return of the resume, so if they send me a resume i would get no refund.
DO NOT USE THIS COMPANY. they are not easy to deal with.
In summary, I would not recommend Resumes Planet to a friend.