Please note that Resume Edge has been discontinued and is no longer available. You can read our old review of Resume Edge below, or check out the rest of the CV / Resume Writing Services we've reviewed.
Poor customer service- no refund provided 17 November 2014 Reviewer: Paramita from India
100 of 236 people found this review helpful
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I was promised a refund for service on 16th Oct, 2014. However, even after more than 30 days the refund has still not reached me. The customer support team was not good at query resolution. Every time they sent me back with illogical answers. Most of the time they asked me to wait 5- 10 days. They provided me with a refund confirmation ID- which after checking with my Bank I found as irrelevant or not valid. After almost 20 days, they came back saying they have not taken any money from my account and hence I am not eligible for refund. When I provided with my Bank statement, they again reverted with another tracking ID. Like last time, even this ID was irrelevant or invalid. I had already been chasing this company for more than 30 days now. They are still unable to refund $99 and considers all customers naive enough to believe their illogical explanation. A company which has no clear idea about the online transactions and I can only assume the resume services they would provide. I should have checked these reviews earlier.
PLEASE STAY AWAY FROM THIS COMPANY!
In summary, I would not recommend Resume Edge to a friend.
